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A plain-language, honest account of exactly where your text goes when you use CAPrivAI, and what has to happen for any of it to reach a third party.
When you submit text or a document, detection (regex pattern matching, checksum validation, document structure analysis, and entity resolution) runs on CAPrivAI's own servers over an encrypted (HTTPS/TLS) connection. This is not on-device processing — your text is transmitted to our backend to be analyzed — but it is not sent to any third-party AI provider. The raw content is processed in memory for the duration of the request and is not written to disk, logged, or retained afterward. No external network call is made for a standard analysis request unless you explicitly opt in to one of the layers below.
To catch free-text entities (mainly names) across the languages CAPrivAI supports, we run a small open-source AI model directly on our own servers, in the same process as the rest of detection. This is still not a call to an outside company — it's our infrastructure running the model — but it is more server compute than the regex pass alone.
Two features send data to third-party AI providers, and both are off by default. They only run if your consent settings explicitly allow external AI processing (Settings → Privacy & Consent):
[EMAIL]) — only the leftover, not-yet-classified text is sent.If your consent setting is off — the default for every new account — neither call fires. If we cannot confirm your consent for any reason, we treat that as "no" and skip the external call rather than sending your data anyway.
Immediately before an external AI call, CAPrivAI runs an independent AI Validation Gate over the exact outbound payload. If the gate detects remaining sensitive content or the consent state is not valid, the request is blocked and only metadata about the block is audited.
Where the product is configured for maximum privacy or local-only behavior, external AI calls are blocked regardless of any lower-level provider setting. This mode takes priority over optional enhancement features.
With no opt-ins, your text is analyzed on CAPrivAI's own servers and never reaches a third party. If you turn on external AI features, a sanitized residual sample — already-known sensitive values replaced with labels — may be sent to Hugging Face and/or OpenAI to catch anything regex and our on-server model missed, or to generate a summary from your already-masked text. Third-party retention terms for those providers vary by provider and are summarized per platform in the AI Platforms directory inside the app.
This notice describes current system behavior as implemented. For how we handle your account data, see our Privacy Policy.